In episode three of Parent Coach, parenting expert and author Ann Pleshette Murphy spends time with Jill and her two daughters, Annabel and Caroline. Ann shows Jill the importance of encouraging her daughter to verbally express her emotions. If Caroline can say she is mad then she will understand she needs to calm down. Most kids get frustrated because they cannot get across what they want to communicate. The most important aspect of using discipline and time outs is consistency.
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